Help me with this scenario please
Hi guys i've been dealing with this particulary scenario, and i'm not sure about it, when a agent offers an appointment but he first got to check his inventory to see if the car is still available or he must speak to his manager to work on getting better numbers and the customer accept the appointment only if the car its available or they can give him a better deal, How should i mark it? soft or no invited?
Question ID: 2308049 Status:
Open Jun 13, 2017 - 01:08 PM
Category Questions > Car Wars: Reason and Outcome of Call