Jun 09, 2017 - 08:48 PM
All you can do is review with an accuracy above 95 % in the categories that unlock CWROC. Maybe that'll let you get your cat back. Also you can write a mail to email@example.com, they are the only ones with the power to get your cat back. But, probably, they'll just ignore you or send you pre-made mails. If I were you I'd put my hope in hard work.
Hope this helps, and hope you to get your cat back.
Jun 09, 2017 - 09:05 PM
Jun 09, 2017 - 09:23 PM
Thank you for your response @MrPutin.
Exactly, that's the same that happened to me today and it's very frustrating, because It's not only that I lost the acces to my category, which I worked very hard (I used to mantain the accuracy over 93%), but I'm scared on working my remaining categories, since I easily could lost them. The problem with the 10 audits was that there were 2 cheaters who marked "not firm date appt" on all the calls. I remember that 1 of the names of the guys was manuelcorrales or something like that.
This is just unfair because even that the cheaters were very annoying, now I lost the categorie because of them. I'm very sad and dissapointed
Jun 09, 2017 - 09:27 PM
Jun 09, 2017 - 09:50 PM
Don't be afraid from working in your other cats, just be cautious.
I'm going a give you an advice to "cheat" the system a little bit, if you're seeing your accuracy is going too low, just stop reviewing, wait for about 45 minutes to an hour (review other cats in the meantime -if you want to-) after that, review about 5-15 calls correctly (make sure there is no doubt), then repeat the process two or more times and you'll see your accuracy going back to the top. That's what I've been doing these last days when I had low accuracy and it works like a charm. Most of the times when I review a hundred or more calls and have two or three bad audits (I'm human too) accuracy goes way down without no logical reason, so, I use the system against itself, to regain my precious accuracy.
This works because new accuracy system algorithms are poorly designed. They don't take the whole sum of the audits of four days as Admin said (maybe the programmers told them that but it's actually not the case), but the audits of the past hours-day or so, and the new audits kind of replace the old audits. So here I give you a mine of gold. Thank me later. Hehe.
Hope you the best. Let me know how it goes with the recovery of the cat. And, before I go, cheer up, sh*t happens, every holy day, but fortunately we have toilet paper. Clean it and keep on the hard work. You know you can. Don't lose hope, just clean this sh*t the best you can and keep going.
Jun 09, 2017 - 09:54 PM
Jun 09, 2017 - 11:10 PM
Jun 10, 2017 - 12:32 AM
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