Inventory or general conversation
Hello! Can you please review call id 11366123619. The caller's reason for calling is to gather information on how to purchase a vehicle since she felt that she was not doing the right thing at another dealership. At the latter part the agent took the opportunity to offer sales but clearly he knew that that was not the reason for caller's call, he said it himself. I tagged this as not inventory but the mediator says it is inventory since the agent offered their vehicle at the latter part, however, there was no discussion of it from the caller's end.
Question ID: 2302705 Status:
Open May 31, 2017 - 05:44 PM
Audit / Dispute Questions > Secondary Check