Service Setter Booked New Overview
Hello!, As one of my favorite category on Humanatic is "Service Setter Consolidated" I got an issue about the new overview because the new tag is very confusing....
As the example on the new overview states, I should select "Declined" if the S/A offers an appoinment and the client, of course, declines it. Not a big deal... What's the problem?... what will be the use for the tag "Scheduling" on "Why wasn't a service booked?"... The example on "Declined" used to be a case for "Scheduling" (the client wants an appoinment, the S/A offers one but the client refuse it because he needs it on a specific day)... When do I select "Scheduling"?
Question ID: 2299305 Status:
Open May 24, 2017 - 12:51 PM
Category Questions > Service Setter Consolidated