Why calling? Insurance information. We'll see you tomorrow at the end.
Caller place the call to update insurance information (but he/she never mention an existing appointment or that he/she needs it to have his/her appt set) and then almost at the end of the call, the Agent said "ok, we'll see you tomorrow/next monday at xxx....) What would be the right tag? Unrelated topic/Pot appt/ existing appt?
Question ID: 2287096 Status:
Open Apr 29, 2017 - 06:50 AM
Category Questions > Why Calling