Apr 12, 2017 - 04:53 PM
The caller was calling to confirm if the vehicle that they talked about in their previous conversation is still available because if it is not, he will not be coming down to the dealership anymore. The agent then confirmed that the vehicle has been sold and he asked the caller what other vehicle he would be interested in. Caller said he is looking for a 5 seater to accomodate his family. Agent said he will see what he got and call him back and the call ends. Is this would still be considered soft?
May 08, 2017 - 05:59 AM