RFOC help me with this scenario please.
agent: i'm calling you to check if you still interested in looking xxx car or...
xxxxx: i'm here right now
agent: oh you bought one?
is a short scenario, the agent was checking if the person was still looking for a car.. and there no was a existing appointment.
the agent was attempting to sell a car.. but when the customer said what he is in the dealer right now and bought 1, this call still be a YES or turn to a General/follow up?
Question ID: 2277189 Status:
Open Apr 11, 2017 - 10:38 PM
Category Questions > Reason for Outbound Call