Removed by administrator after I brought to light discrepancy of audits on call 11459584264
I was just manually removed by an administrator for bringing to light discrepancy of audit on call # 11459584264, which is categorized in Call Detail as an inventory call where no invitation was made and agents who chose call doesnt have to do with sales earned and yet I was penalized for choosing No invitation was made and another agent who also chose No invitation was made earned. I do not understand the reason behind this. This is just disheartening. Can some of the other agents who review calls and have a longer time of doing it please explain? I have seriously tried to stay professional in my disputes to these audits, some are ridiculous, and yet I try to keep it professional. Am I not allowed to question they reasons why?
Open Mar 10, 2017 - 07:59 AM
Audit / Dispute Questions > Dispute Questions