Requesting clarification on a OSCP call
Agent from SERVICE called to inform the customer that the parts for recall not yet received. Once they receive them, customer will be informed.
How we tag this call?
Other service related call or
To invite the customer into the dealership for a service appointment
Question ID: 2238565 Status:
Open Feb 01, 2017 - 05:55 AM
Category Questions > Outbound Service Call Purpose