For Home Service Booked, Caller ask a service but the company is not providing
Hope you can help, I'm fairly new. If the caller is asking for a service that the company does not or cannot provide, will this fall under the category 'appointment not booked' or the category 'not new business opportunity'?
Because I was assuming that the 'appointment not booked' category, are for existing services the company can provide but was not booked just because of change mind of the caller, or if the caller will still think about availing the service.
Question ID: 2233981 Status:
Open Jan 23, 2017 - 07:53 PM
Category Questions > Home Service Booked