Dealership appoint request scenarios Please I need answers
Hi, It's me again :D I wanted to know the answers in these kinds of scenarios in the DAR category. It's confusing for me and I don't want to skip almost all of the calls if I don't want to know the answer, so here they are.
1, The agent asks if the caller would want to come in to take a look. The caller says they're far away and they just wanted to call to ask for the price. Declined or no app req?
2. The agent asks if the caller would want to come in to take a look. The caller says that he/she will just going to ask his/her spouse and they'll just call back. Declined or no app req?
3. The agent asks for an appointment, but the caller says that he/she is not sure and they'll just call back.
4. The agent asks for an appointment, but the caller ignores it and continues to ask for more information about the car that they're looking for. The call ends with the Agent saying that he'll take a look at the car and call back. This completely ignores the appointment request, but I don't really know the answer in this situation. is it declined or no appointment request?
I hope you guys can enlighten me on this. I would really appreciate it. Thank you in advance :)
Question ID: 2162168 Status:
Open Aug 01, 2016 - 04:30 PM
Category Questions > Appointment Agreement, Category Questions > Car Wars Consolidated, Category Questions