plase help what should i mark this call ?
https://ctrlv.cz/aRxc (this is a print screen of the call)
ive encounter alot of this kind of calls, can i mark this call as AGENT NOT ON LIST and not get a dedaction of earnings or should i always pass this call(refresh) ?
call id : 10248014726
the agent name is Tracy but there are only 2 selection
Question ID: 2157372 Status:
Open Jul 20, 2016 - 02:12 PM
Category Questions > Handled By