Do you accept medicaid? No we don't, but I can refer you to someone who does.
For NewOrCurrentPatient, I understand that if the caller ask if they accept certain insurance the call represents an appointment opportunity and the correct selection would be "New patient..." But if the agent gives the caller the information of other different clinic that accepts his insurance is still considered as appt oportunity and should be marked "new patient" or "correction"?
Today I wanted to review something different and started working on that category that I had totally forgotten so I have some doubts... thanks
Question ID: 2065154 Status:
Open Apr 11, 2016 - 07:41 PM
Category Questions > New or Current Patient/Client/Customer